At TRUELINE CLOTHING LLC, we are committed to providing a clear and reliable shipping experience for customers throughout the United States. Please review the following Shipping Policy before placing your order.

1. Shipping Area

We currently ship orders within the United States only.

All shipping options available during checkout are limited to eligible addresses within the United States. Orders cannot be placed for delivery to locations outside the United States through our online store.

Please ensure that your shipping address is complete and accurate before submitting your order.

2. Order Processing Time

Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.

Order processing includes payment verification, order preparation, product handling, and shipment preparation. Orders placed on weekends or U.S. public holidays may begin processing on the next business day.

3. U.S. Shipping Time

After an order has been processed and handed over to the shipping carrier, standard delivery within the United States generally takes approximately 3–7 business days.

The total estimated delivery period is therefore generally 4–10 business days, including order processing and standard shipping.

Delivery times are estimates and may vary depending on the destination, carrier operations, weather, holidays, and other circumstances beyond our reasonable control.

4. Shipping Carriers

Depending on the destination, package size, and shipping requirements, orders may be delivered through established U.S. shipping carriers, including:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

The carrier used for an individual order may vary based on fulfillment and delivery requirements.

5. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

The final shipping cost may depend on the order, delivery address, package characteristics, and available shipping service.

6. Order Tracking

When tracking information is available, it may be provided after your order has been shipped.

Customers can use the tracking information to monitor the shipment status through the applicable carrier’s tracking system.

Please allow some time for tracking information to become active after the package has been transferred to the carrier.

7. Delivery Address

Customers are responsible for providing an accurate and complete shipping address during checkout.

TRUELINE CLOTHING LLC is not responsible for delays or additional costs resulting from an incorrect, incomplete, or undeliverable address provided by the customer.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist, but address changes may not be possible after an order has been processed or shipped.

8. Delays and Unforeseen Circumstances

Estimated delivery times are not guaranteed dates. Delivery may be affected by circumstances outside our reasonable control, including severe weather, natural disasters, carrier delays, holidays, transportation disruptions, incorrect addresses, or other unforeseen events.

If a shipment is delayed, customers may use the provided tracking information to check the latest delivery status.

9. Lost, Missing, or Damaged Packages

If your tracking information indicates that a package has been delivered but you cannot locate it, please first check around the delivery location and with household members, neighbors, or the applicable carrier.

If your package appears to be lost, damaged, or otherwise has a delivery issue, please contact us with your order number and relevant shipping information. We will review the situation and provide reasonable assistance based on the circumstances.